Telecom and IT Solutions for Hotels, Leisure and Tourism

Upgrade your business communication with scalable, cost-effective cloud-based telephony solutions.

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Our team are on hand to answer any questions you may have.

At One Cloud, we understand the unique demands of the hospitality industry. From seamless communication systems to reliable internet connectivity, our solutions are designed to enhance your guest experience and streamline operations. Based in Surrey, we proudly support the hospitality industry locally and nationwide with cutting-edge telecom and IT services.

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Hosted Phone Systems

One Cloud's hosted phone systems provide reliable, cost-effective communication solutions with advanced features and scalability for businesses of all sizes.

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Broadband Connectivity

One Cloud's business broadband delivers fast, reliable internet with dedicated support and tailored plans for your business.

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SIP Trunking

One Cloud's SIP trunking ensures cost-effective, scalable, and secure voice communication over the internet.

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Virtual Landline

One Cloud's Virtual Landline service lets you make and receive calls anywhere with a UK landline number, offering flexibility, affordability, and easy scalability.

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Business Mobile SIMs

One Cloud's business mobile SIMs offer flexible plans, nationwide coverage, and competitive rates tailored to your team’s needs.

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Microsoft 365 Management

One Cloud's Microsoft 365 management streamlines deployment, support, and customization for your business productivity tools.

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Hosted Email

One Cloud's hosted email offers secure access, personalized addresses, unlimited accounts, and flexible plans that grow with your business.

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Web Design and Hosting

One Cloud's web design and hosting deliver custom, responsive websites with reliable hosting and 24/7 support.

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Why Choose One Cloud

Reliable Communication Systems

Ensure front desk, reservations, and back-of-house teams are always connected.

Scalable Solutions

Easily upgrade your systems as your hotel grows or adds new properties.

Fast and Stable Internet Connectivity

Provide guests with superfast Wi-Fi and support your internal systems.

24/7 Support

Our UK-based team is always available to ensure your systems run smoothly.

Key Features for Hospitality Industry

Essential features to enhance communication and connectivity.

Hosted phone systems

Hosted phone systems with auto-attendant and music on hold.

Broadband

Scalable broadband solutions for seamless guest Wi-Fi.

Mobile apps

Mobile apps that integrate with your phone system, keeping staff connected on the go.

Flexible contracts

Flexible contracts—perfect for seasonal or growing hotels.

Future-Proof Technology

As technology evolves, our system seamlessly evolves with it, ensuring your business stays ahead.

Enhancing Hotel Operations with Tailored Telecom and IT Solutions

At One Cloud, we understand that seamless communication and reliable connectivity are essential for delivering exceptional guest experiences. Whether you’re managing a boutique hotel or a large chain, our tailored telecom and IT solutions are designed to support every aspect of your operations.

With our hosted phone systems, your front desk, housekeeping, and back-office teams can stay connected effortlessly, ensuring smooth internal communication and prompt responses to guest needs. Meanwhile, our superfast business broadband ensures guests enjoy reliable, high-speed Wi-Fi throughout their stay—a key factor in positive reviews and repeat bookings.

Our cloud-based solutions are scalable, cost-effective, and flexible, allowing you to adapt quickly to seasonal demands or expansion plans. From advanced features like auto-attendants and voicemail-to-email to mobile apps that keep your staff connected on the go, our services are designed to simplify your operations and elevate your guest services.

Based in Surrey, our team has the expertise and local presence to support hotels across Guildford, Hampshire, and beyond. Whether you need to modernise your phone systems, improve connectivity, or integrate Microsoft 365 into your workflows, we’re here to help your hotel thrive.

The #1 choice for UK businesses

“We have used One Cloud for well over 10 years. Their service levels and attention to detail are excellent."

Jeremy Chadwick Yellowdot

  • 5 stars

    Highly recommended for their excellent and very personal customer service. David and Fred have looked after us whilst on-boarding and ensured the new telephone system caters to all our needs as a small business.

    Seena Kalsi Doorstep Pharmacy

  • 5 stars

    Excellent work from David and the whole team, very professional and solved our WiFi and telecommunication issues. During lockdown there was heavy demand on our Internet, it was crucial to have a reliable broadband for our residents to keep in touch with loved ones. Highly recommend their company as we now have a better WIFI connection throughout the homes.

    Amit Parkash SPC Care Homes

  • 5 stars

    These guys know their stuff and have helped my company out no end. They have gone above and beyond to get things switched over from my previous telecoms supplier and it was totally seamless.

    James Desmond Liphook Auto Services

  • 5 stars

    I have worked with One Cloud Telecom since they started. I am a reseller of Telephony and broadband services and my very first concern was to ensure that, before even costs, support would be first-rate. Having known Fred and David for years, it was a no brainer that I would work with them. Years later, they still strive daily (and we do almost talk daily about our common clients!) to provide me with the best prices, and the amazing personal service that I have always known them for. I look forward to doing more of the same for many years to come.

    Rodolphe Mortreuil Office Anyplace

  • 5 stars

    When a very large phone company couldn't supply us with a reliable phone service, we turned to David and Fred, after a recommendation. They have since supplied us with a phone service that not only covers our needs but also provides us with a personal service. They are always available at the end of the phone/email for advice and help and will come in for a site visit if needed. I would recommend them without any hesitation, if you want great customer service with a phone service that matches then they are the people for you.

    Miguel Povoas Hurst Farm Dental Practice

  • 5 stars

    OMG, what a breath of fresh air. Finally a company that does what it says it will when it says it will. Faultless and fantastic. Thank you Fred and David.

    Jerry Blay Bay Tree Foods

  • 5 stars

    I have been a customer of Fred and David at One Cloud for years and have never received anything other first class service and advice. As a small business owner myself I really appreciate the "personal touch" that they provide. I would thoroughly recommend them.

    Lee Amos Tyred & Exhausted

  • 5 stars

    Fred was really patient, listened to our needs and came up with the perfect solution for our company phone system. Moreover, he's always available when we need ! I would highly recommend him and his company !

    Eline Engelbracht Best of Tours

  • 5 stars

    Fred, David and the team have delivered. They did what they said and said what they did. Outstanding service and a seamless change over. Dealing with real people who care is a gift, thank you gents - 5 stars from Barkers Motor Works.

    Richard Barker Barkers Motor Works

  • 5 stars

    Really great, friendly team, good simple explanations when it comes to what's on offer (super handy if you're starting a new business), and great support should you need it, nothing is too much trouble. Fantastic customer care.

    Bex W Precious Bumps

Frequently Asked Questions

Our high-speed broadband ensures reliable guest Wi-Fi, while hosted phone systems with features like auto-attendants and call routing help your team respond quickly to guest inquiries and requests.

Yes, our systems are fully scalable, allowing you to add new locations, phone lines, and broadband connections as your business expands.

Absolutely. Our flexible contracts and scalable systems can adapt to increased demand during busy seasons, ensuring seamless operations.

Our disaster recovery solutions ensure that your systems can quickly switch to backup options, minimizing downtime and maintaining guest satisfaction.

Yes, our hosted phone systems and centralized management tools make it easy to manage communication and connectivity across multiple hotel locations.

Yes, our telecom and IT solutions can integrate with your PMS, ensuring smooth operations and better guest experiences.

Our broadband solutions include advanced security measures to protect both your internal systems and guest Wi-Fi networks from unauthorized access.

Definitely. Our hosted phone systems and mobile integration features ensure seamless communication between front desk staff, housekeeping, maintenance, and management teams.

With over 30 years of combined industry experience and a focus on delivering exceptional customer service, we pride ourselves on offering tailored solutions and 5-star support to hotels.

Our team works efficiently to minimize disruption. Setup times vary depending on your requirements, but we strive to get your systems up and running as quickly as possible.

Ready to partner with 
One Cloud?

Whether you’re looking to upgrade your communication systems, improve your IT infrastructure, or simply need expert advice, we’re here to help.

Contact Us Get a Quote
Contact Us
London0208 888 8000
Guildford01483 861000
Bristol01179 300200
Haslemere01428 645000
enquiries@onecloudtelecom.co.uk

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